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	<title>Employer &#8211; Group Benefit Solutions</title>
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		<title>Small Employers Can Reimburse for Medicare Part B, D Premiums</title>
		<link>https://gbsbenefitsgroup.com/small-employers-can-reimburse-for-medicare-part-b-d-premiums/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=small-employers-can-reimburse-for-medicare-part-b-d-premiums&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=small-employers-can-reimburse-for-medicare-part-b-d-premiums</link>
					<comments>https://gbsbenefitsgroup.com/small-employers-can-reimburse-for-medicare-part-b-d-premiums/#respond</comments>
		
		<dc:creator><![CDATA[Chris Wolpert]]></dc:creator>
		<pubDate>Tue, 17 Sep 2019 18:33:56 +0000</pubDate>
				<category><![CDATA[Employer]]></category>
		<category><![CDATA[Healthcare]]></category>
		<category><![CDATA[Group Benefit Solutions]]></category>
		<category><![CDATA[health plans]]></category>
		<category><![CDATA[medicare]]></category>
		<category><![CDATA[older worker]]></category>
		<guid isPermaLink="false">https://gbsbenefitsgroup.com/?p=7188</guid>

					<description><![CDATA[As the workforce ages and many employers want to keep on baby-boomer staff who have the experience and institutional knowledge that is irreplaceable, one issue that always comes up is how to handle health insurance. Once your older workers reach the age of eligibility for Medicare, under current law you can help them pay for [&#8230;]]]></description>
										<content:encoded><![CDATA[

As the workforce ages and many employers want to keep on baby-boomer staff who have the experience and institutional knowledge that is irreplaceable, one issue that always comes up is how to handle health insurance.

 

Once your older workers reach the age of eligibility for Medicare, under current law you can help them pay for Part B and D premiums with a Medicare Premium Reimbursement Arrangement. These types of arrangements became legal after legislation was signed into law in 2013 to help employers provide benefits to their Medicare-eligible staff.

 

But the issue surfaced again recently when the Trump administration came out with new guidance for health reimbursement arrangements that paves the way for employers to set up HRAs to reimburse staff for health premiums in their personal (not company group) health plans.

 

Anybody who is about to turn 65 has a six-month period to sign up for basic Medicare, but if they want additional coverage they can pay for Medicare supplemental coverage such as Parts B and D.

 

Part B covers two types of services:

 

<strong>Medically necessary services:</strong> Services or supplies that are needed to diagnose or treat your medical condition and that meet accepted standards of medical practice.

 

<strong>Preventive services:</strong> Health care to prevent illness (like the flu) or detect it at an early stage, when treatment is most likely to work best.

 

Part D, meanwhile, covers prescription drug costs.

 

The dilemma for employers has often been whether to keep the Medicare-eligible employee on the company health plan or cut them free on Medicare.

 

Smaller employers – those with 20 full-time-equivalent employees – have the option to open a Medicare Premium Reimbursement Arrangement for those employees if they are coming off a group health plan and into Medicare.

 

For small employers, it’s legal to set up an arrangement like that, as long as doing so is at the employee’s discretion. Employers are not allowed to push an employee into a Medicare Premium Reimbursement Arrangement in order to get them off the company’s health plan.

 

The good news for employers is that they often can reimburse their employees in full for Part B and D, as well as Medicare Supplement, and still pay less than they would pay in group employee premiums alone.

 

On top of that, the employee gets a lower deductible and overall out-of-pocket experience with less, if any, premium contribution.

 
<h4 class="wp-block-heading"><strong>What you need to know</strong></h4>
 

Here’s what you should know if you’re considering one of these arrangements:

 

A Medicare reimbursement arrangement is one where the employer reimburses some or all of Medicare part B or D premiums for employees, as long as the employer’s payment plan is integrated with the group’s health plan.

 

To be integrated with the group health plan:

 
<ul class="wp-block-list">
 	<li>The employer must offer a minimum-value group health plan,</li>
 	<li>The employee must be enrolled in Medicare Parts A and B,</li>
 	<li>The plan must only available to employees enrolled in Medicare Parts A and B, or D, and</li>
 	<li>The reimbursement is limited to Medicare Parts B or D, including Medigap premiums.</li>
</ul>
 

Note: Certain employers are subject to Medicare Secondary Payer rules that prohibit incentives to the Medicare-eligible population.

]]></content:encoded>
					
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		<title>CMS Disclosure Requirement for Employer Health Plans &#124; Seattle Benefit Advisors</title>
		<link>https://gbsbenefitsgroup.com/cms-disclosure-requirement-for-employer-health-plans-seattle-benefit-advisors/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=cms-disclosure-requirement-for-employer-health-plans-seattle-benefit-advisors&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=cms-disclosure-requirement-for-employer-health-plans-seattle-benefit-advisors</link>
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		<dc:creator><![CDATA[Chris Wolpert]]></dc:creator>
		<pubDate>Wed, 20 Feb 2019 21:52:44 +0000</pubDate>
				<category><![CDATA[Employer]]></category>
		<category><![CDATA[Centers for Medicare and Medicaid]]></category>
		<category><![CDATA[CMS]]></category>
		<category><![CDATA[prescription drug coverage]]></category>
		<guid isPermaLink="false">http://gbsbenefitsgroup.com/?p=6674</guid>

					<description><![CDATA[Do you offer health coverage to your employees? Does your group health plan cover outpatient prescription drugs? If so, federal law requires you to complete an online disclosure form every year with information about your plan’s drug coverage. You have 60 days from the start of your health plan year to complete the form. For [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>Do you offer health coverage to your employees? Does your group health plan cover outpatient prescription drugs? If so, federal law requires you to complete an online disclosure form every year with information about your plan’s drug coverage. You have 60 days from the start of your health plan year to complete the form. For instance, for a calendar-year health plan, this year’s deadline is March 1, 2019.</p>
<p><img fetchpriority="high" decoding="async" class=" wp-image-6675 alignright" src="http://gbsbenefitsgroup.com/wp-content/uploads/2019/02/Prescription-drug-coverage-1024x768.jpeg" alt="" width="522" height="391" srcset="https://gbsbenefitsgroup.com/wp-content/uploads/2019/02/Prescription-drug-coverage-1024x768.jpeg 1024w, https://gbsbenefitsgroup.com/wp-content/uploads/2019/02/Prescription-drug-coverage-300x225.jpeg 300w, https://gbsbenefitsgroup.com/wp-content/uploads/2019/02/Prescription-drug-coverage-768x576.jpeg 768w, https://gbsbenefitsgroup.com/wp-content/uploads/2019/02/Prescription-drug-coverage-200x150.jpeg 200w, https://gbsbenefitsgroup.com/wp-content/uploads/2019/02/Prescription-drug-coverage-400x300.jpeg 400w, https://gbsbenefitsgroup.com/wp-content/uploads/2019/02/Prescription-drug-coverage-600x450.jpeg 600w, https://gbsbenefitsgroup.com/wp-content/uploads/2019/02/Prescription-drug-coverage-800x600.jpeg 800w, https://gbsbenefitsgroup.com/wp-content/uploads/2019/02/Prescription-drug-coverage-1200x900.jpeg 1200w, https://gbsbenefitsgroup.com/wp-content/uploads/2019/02/Prescription-drug-coverage.jpeg 1632w" sizes="(max-width: 522px) 100vw, 522px" /></p>
<h3><strong>Background</strong></h3>
<p>The Centers for Medicare and Medicaid Services (CMS) is a federal agency that collects data and administers various federal programs. The agency utilizes the <a href="https://www.cms.gov/Medicare/Prescription-Drug-Coverage/CreditableCoverage/CCDisclosureForm.html" target="_blank" rel="noopener">CMS online tool</a> to collect information from employers about whether their group health plan’s prescription drug coverage is creditable or noncreditable. Creditable coverage means the group health plan’s prescription drug coverage is actuarially equivalent to Medicare’s Part D drug plans. In other words, the group plan is considered creditable if its drug benefits are as good as or better than Medicare’s benefits.</p>
<p>To confirm whether your plan provides creditable or noncreditable coverage, check with the plan’s carrier or HMO (if insured) or the plan’s actuary (if self-funded). CMS provides guidance to help plan sponsors, carriers, and actuaries determine the plan’s status.</p>
<h3><strong>Deadline for Disclosure</strong></h3>
<p>All group health plans that include any outpatient prescription drug benefits, regardless of whether the plan is insured, self-funded, grandfathered, or nongrandfathered, must complete the CMS disclosure requirement. There is no exception for small employers.</p>
<blockquote><p>Complete the CMS online disclosure form every year within 60 days of the start of the plan year. For instance, for calendar-year plans, this year’s deadline is March 1, 2019.</p></blockquote>
<p>Additionally, if your plan terminates or its status changes between creditable and noncreditable coverage, you must disclose the updated information to CMS within 30 days of the change.</p>
<h3><strong>Completing the Disclosure Form</strong></h3>
<p>The <a href="https://www.cms.gov/Medicare/Prescription-Drug-Coverage/CreditableCoverage/CCDisclosureForm.html" target="_blank" rel="noopener">CMS online tool</a> is the only method allowed for completing the required disclosure. From this link, follow the prompts to respond to a series of questions regarding the plan. The link is the same regardless of whether the employer’s plan provides creditable or noncreditable coverage.</p>
<p>The entire process usually takes only 5 or 10 minutes to complete. To save time, have the following information handy before you start filling in the form:</p>
<ul>
<li>Information about the plan sponsor (employer): Name, address, phone number, and federal Employer Identification Number (EIN).</li>
<li>Number of prescription drug options offered (e.g., if employer offers two plan options with different benefit levels, the number is “2”).</li>
<li>Creditable/Noncreditable Offer: Indicate whether all options are creditable or noncreditable or whether some are creditable and others are noncreditable.</li>
<li>Plan year beginning and ending dates.</li>
<li>Estimated number of plan participants eligible for Medicare (and how many are participants in the employer’s retiree health plan, if any).</li>
<li>Date that the plan’s Notice of Creditable (or Noncreditable) Coverage was provided to participants.</li>
<li>Name, title, and email address of the employer’s authorized individual completing the disclosure.</li>
</ul>
<p>We suggest you print a copy of the completed disclosure to keep for your records.</p>
<p><strong>Note:</strong> Employers that receive the Retiree Drug Subsidy (RDS), or sponsor health plans that contract directly with one or more Medicare Part D plans, should seek the advice of legal counsel regarding the applicable disclosure requirements.</p>
<h3><strong>Additional Disclosure Requirement</strong></h3>
<p>Separate from the CMS online disclosure requirement, employers also must distribute a disclosure notice to Medicare-eligible group health plan participants. The deadline for distributing the participant notice is October 14 of the preceding year. It often is difficult for employers to identify which employees and spouses may be Medicare-eligible, so most employers simply distribute the notice to all participants regardless of age or status.</p>
<p>&nbsp;</p>
<p>This post originally appeared on <a href="https://www.thinkhr.com/blog/cms-disclosure-requirement-employer-health-plans/" target="_blank" rel="noopener">ThinkHR.com</a>.</p>
]]></content:encoded>
					
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		<title>Are You Ready for Election Day? &#124; Seattle Benefit Advisors</title>
		<link>https://gbsbenefitsgroup.com/are-you-ready-for-election-day-seattle-benefit-advisors/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=are-you-ready-for-election-day-seattle-benefit-advisors&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=are-you-ready-for-election-day-seattle-benefit-advisors</link>
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		<dc:creator><![CDATA[Chris Wolpert]]></dc:creator>
		<pubDate>Mon, 29 Oct 2018 18:08:44 +0000</pubDate>
				<category><![CDATA[Employees]]></category>
		<category><![CDATA[Employer]]></category>
		<category><![CDATA[Workplace]]></category>
		<category><![CDATA[Election Day]]></category>
		<category><![CDATA[right to vote]]></category>
		<category><![CDATA[voting laws]]></category>
		<guid isPermaLink="false">http://gbsbenefitsgroup.com/?p=6577</guid>

					<description><![CDATA[Election Day is next Tuesday, November 6. Do you know what provisions, if any, you must make to accommodate your employees’ rights to vote? Time off for voting is not a federal requirement; however, 30 states have voting leave laws impacting the workplace. These state laws vary significantly. Not all leave is required to be [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>Election Day is next Tuesday, November 6. Do you know what provisions, if any, you must make to accommodate your employees’ rights to vote? Time off for voting is not a federal requirement; however, 30 states have voting leave laws impacting the workplace.</p>
<p>These state laws vary significantly. Not all leave is required to be paid, and the amount of time varies. For some states it’s described as “reasonable time” necessary to vote, and in other states the law specifically states two, three, or even four hours to vote. Furthermore, some states, such as California and New York, require you to post notices of employees’ rights for time off to get to the polls.</p>
<p>Twelve of the 30 states also impose penalties for employers who prohibit employees from voting. For example, Colorado and New York employers could lose their corporate charter and Arizona, Missouri, and Kansas supervisors could face fines up to $2,500. While 20 states and the District of Columbia do not have voting leave laws in place, there are other provisions you should be aware of when it comes to your employees exercising their voting rights.</p>
<p>Even if your state doesn’t have a law in place requiring you to provide voting leave, that does not preclude you from having a company policy in place that provides voting leave. In addition to offering employees time on election day to vote, you could also remind employees about absentee or early voting options in your community.</p>
<p>Be ready for the midterm elections this November by knowing your time off rules and encourage your employees to exercise their civic duty to vote!</p>
<p><img decoding="async" class="alignnone size-medium wp-image-6579" src="http://gbsbenefitsgroup.com/wp-content/uploads/2018/10/political-badge-collection-65DXCQJ-300x200.jpg" alt="Voting badges" width="300" height="200" srcset="https://gbsbenefitsgroup.com/wp-content/uploads/2018/10/political-badge-collection-65DXCQJ-300x200.jpg 300w, https://gbsbenefitsgroup.com/wp-content/uploads/2018/10/political-badge-collection-65DXCQJ-768x512.jpg 768w, https://gbsbenefitsgroup.com/wp-content/uploads/2018/10/political-badge-collection-65DXCQJ-1024x682.jpg 1024w, https://gbsbenefitsgroup.com/wp-content/uploads/2018/10/political-badge-collection-65DXCQJ-200x133.jpg 200w, https://gbsbenefitsgroup.com/wp-content/uploads/2018/10/political-badge-collection-65DXCQJ-400x267.jpg 400w, https://gbsbenefitsgroup.com/wp-content/uploads/2018/10/political-badge-collection-65DXCQJ-600x400.jpg 600w, https://gbsbenefitsgroup.com/wp-content/uploads/2018/10/political-badge-collection-65DXCQJ-800x533.jpg 800w, https://gbsbenefitsgroup.com/wp-content/uploads/2018/10/political-badge-collection-65DXCQJ-1200x800.jpg 1200w, https://gbsbenefitsgroup.com/wp-content/uploads/2018/10/political-badge-collection-65DXCQJ.jpg 1732w" sizes="(max-width: 300px) 100vw, 300px" /></p>
<p>&nbsp;</p>
<p>This was originally posted on <a href="https://www.thinkhr.com/blog/ready-election-day/" target="_blank" rel="noopener">ThinkHR.com</a>.</p>
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		<title>8 Tips for Handling Tough Employee Conversations &#124; Tacoma Benefit Advisors</title>
		<link>https://gbsbenefitsgroup.com/8-tips-for-handling-tough-employee-conversations-tacoma-benefit-advisors/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=8-tips-for-handling-tough-employee-conversations-tacoma-benefit-advisors&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=8-tips-for-handling-tough-employee-conversations-tacoma-benefit-advisors</link>
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		<dc:creator><![CDATA[Chris Wolpert]]></dc:creator>
		<pubDate>Thu, 25 Oct 2018 17:11:36 +0000</pubDate>
				<category><![CDATA[Co-workers]]></category>
		<category><![CDATA[Employees]]></category>
		<category><![CDATA[Employer]]></category>
		<category><![CDATA[Healthcare]]></category>
		<category><![CDATA[Workplace]]></category>
		<category><![CDATA[Benefit Advisors]]></category>
		<category><![CDATA[Employee Benefits]]></category>
		<category><![CDATA[Seattle]]></category>
		<category><![CDATA[Tacoma]]></category>
		<guid isPermaLink="false">http://gbsbenefitsgroup.com/?p=6567</guid>

					<description><![CDATA[We all get cold feet when it comes to addressing difficult issues with colleagues in the workplace. It’s stressful, and you just can’t help but think of all of the ways that a well-meaning conversation could go sideways. You worry about the longer-lasting effects of a damaged work relationship but know that you must correct [&#8230;]]]></description>
										<content:encoded><![CDATA[<p><img decoding="async" class="alignnone wp-image-6568 alignright" src="http://gbsbenefitsgroup.com/wp-content/uploads/2018/10/Tough-Employee-Conversations.jpg" alt="" width="360" height="240" srcset="https://gbsbenefitsgroup.com/wp-content/uploads/2018/10/Tough-Employee-Conversations.jpg 849w, https://gbsbenefitsgroup.com/wp-content/uploads/2018/10/Tough-Employee-Conversations-300x200.jpg 300w, https://gbsbenefitsgroup.com/wp-content/uploads/2018/10/Tough-Employee-Conversations-768x511.jpg 768w, https://gbsbenefitsgroup.com/wp-content/uploads/2018/10/Tough-Employee-Conversations-200x133.jpg 200w, https://gbsbenefitsgroup.com/wp-content/uploads/2018/10/Tough-Employee-Conversations-400x266.jpg 400w, https://gbsbenefitsgroup.com/wp-content/uploads/2018/10/Tough-Employee-Conversations-600x399.jpg 600w, https://gbsbenefitsgroup.com/wp-content/uploads/2018/10/Tough-Employee-Conversations-800x532.jpg 800w" sizes="(max-width: 360px) 100vw, 360px" />We all get cold feet when it comes to addressing difficult issues with colleagues in the workplace. It’s stressful, and you just can’t help but think of all of the ways that a well-meaning conversation could go sideways. You worry about the longer-lasting effects of a damaged work relationship but know that you must correct problematic work performance or behaviors before they get out of control.</p>
<p>Uncomfortable conversations about personal behaviors and poor performance are tough, and putting them off just allows the problems to worsen. Use your knowledge of the situation and put together the right combination of management skills to tackle the talk now.</p>
<p>Imagine these all-too-familiar employee situations that you know you need to address but don’t think you have the wisdom (or can’t muster up the courage) to handle:</p>
<ul>
<li><strong>The “No Good Deed Goes Unpunished” situation.</strong> For the past several months, one of your team members has been underperforming, and it has dragged down your business unit’s productivity. The underperforming employee has shared that she has a number of family and financial issues and is trying her hardest to stay focused on work because she needs this job and loves the company. She lives your company values and is well-liked by her co-workers. Everyone feels bad for her situation and has been picking up the slack, but they are growing resentful of the extra work with no end in sight. You’ve been trying to be kind by avoiding the issues as her performance has slid from bad to worse. It is now impacting your company’s overall performance and degrading the employee relations climate.</li>
<li><strong>The “Bad Behavior, Great Performer” situation.</strong> One of your employees consistently exceeds his production goals at the expense of the company culture. He is highly critical of others, issues demands from other work teams without regard for their other priorities, and employees grudgingly drop everything to deliver on impossible deadlines because they believe that they cannot push back. It’s all about him and his performance. He is regularly recognized by the company leadership for being the top producer, and employee complaints to management about his behavior have not been addressed. While production goals are good, your company culture is sinking and you’re starting to see increased absenteeism and turnover among your staff.</li>
</ul>
<h4>Don’t Overlook the Signals</h4>
<p>In addition to employee resentment and lost productivity, there’s a bottom-line impact for not tackling these tough talks at the right time and in the right manner. The key is to pay attention to the signals and not feed the problem with neglect.</p>
<p>In the first scenario, trying to be a kind and sensitive boss worked in the beginning but is now backfiring. At first the team worked together to help their struggling colleague, but without a plan to fix the problem in the longer term, it created three serious issues for you to fix: employee morale, lack of confidence in your leadership for missing the signals of “team fatigue,” and not having a plan to keep the team on track — all resulting in lost productivity.</p>
<p>The best thing you can do in situations like these is to work with the struggling employee to develop a plan that puts her back on track or helps her consider alternatives if necessary. This type of conversation requires sensitivity along with some firmness because you need to steer the conversation from the personal issues back to actionable work deliverables.</p>
<p>In my experience dealing with circumstances like the second scenario, typically management allows the top performer’s behavior to go unchecked for fear that if the employee is corrected his performance will suffer or he will quit the company. While there may be an element of truth to those concerns if the individual is unwilling to accept constructive feedback, the bigger fear should be for the company’s culture, employee erosion of trust and confidence in the leadership team, and the motivation, performance, and retention of the other company employees if the behavior is not changed.</p>
<p>Often the top performer continues to use the same work patterns that have been successful and isn’t even aware of the impact on others. Addressing the issues sensitively so that he can make personal changes has the potential to create even higher levels of team unity and performance.</p>
<h4>What Signals are You Looking For?</h4>
<p>For starters, watch your team’s interactions with each other, be sure that each team member understands their key performance objectives, and take the time to “check in” regularly and solicit feedback about the job, work team, and overall company with each employee.</p>
<p>Having direct conversations on a regular basis helps you nip problems in the bud and shows your employees that you care about their concerns. You also learn each other’s communication patterns so that when it comes time to have that awkward or difficult conversation, you both are less uncomfortable.</p>
<p>Groups where team members work remotely increase the chances that signals can be missed. When telecommuting is coupled with the use of instant messaging and other forms of communications in place of direct face-to-face or voice communications, the sender’s well-intentioned messages may get lost in translation. Be sure to follow up any electronic communications with a direct phone call or meeting.</p>
<h4>Eight Tips for Tackling These Conversations</h4>
<p>Strategies to manage conflicts with subordinates are not fully taught in business classes. More common are courses addressing project conflicts, where the focus is on fixing the “what” of the problem, such as resetting priorities, changing business plans, or repairing broken systems or processes. There are fewer tools focusing on how teams communicate and repairing broken business relationships. Preparation and planning are critical to get what you need from these hard conversations while keeping your relationship with the employee intact.</p>
<ol>
<li><strong>Focus your own viewpoint first.</strong> If you start out thinking the conversation will be really hard, you’re going to be more anxious. Chances are the conversation will be harder. Instead, position this discussion as a means to enhance your relationship while helping your employee develop better skills, understand company priorities better, or work more positively on the team. Think about how you can deliver the difficult talking points with honesty, courage and fairness.</li>
<li><strong>Recognize the emotions you will be feeling</strong>. Are you disappointed in this employee? Angry about the problems they’ve caused? Scared that your conversation will damage your work relationship? Put your negative feelings aside and consider how you will frame the problem you need to discuss and how your employee may feel. Try to come at the discussion with consideration and compassion for their feelings and frame the conversation with a desire for the employee’s success. “John, we need to have a hard conversation today, and I’m feeling anxious because I want you to win. Please know that I am invested in your success and will work with you to make that happen.”</li>
<li><strong>Be intentional in planning the conversation, but don’t script it out so that your delivery sounds mechanical.</strong> Some business consultants suggest drafting a script and considering alternatives based on the employee’s reactions. In my experience, these conversations never go completely according to plan, and scripted conversations feel artificial. Instead, write down key points and plan as if you are just having a simple conversation with a colleague. Be prepared to provide specifics and pace your conversation so that you take time to gauge your employee’s reactions to your comments. Your employee may react defensively if you provide vague statements. Instead of saying, “Sue, people in the company are telling me that you are difficult to work with and have a bad attitude,” frame the issue with examples, such as, “Sue, I am concerned because I’ve noticed in the last four team meetings you arrived late and weren’t prepared with project updates. As a result, both Joe and Sam missed their deliverables, and you didn’t let any of us know in advance that the timeline was slipping.”</li>
<li><strong>Recognize that you own part of the problem, too.</strong> Your goal is to have a conversation between adults where each owns some responsibility for the issue and solving the problem. This takes the conversation from finding fault to finding solutions. “Rob, I realize now that you have too many priorities and I didn’t provide you with the resources to deliver on the project. I also realize that I avoided addressing the problem at the beginning of the project and let it go too long without discussing it with you.”</li>
<li><strong>Outline what you want changed.</strong> Don’t just discuss the problem; describe the end result you envision. Discuss realistic and achievable outcomes and be willing to offer resources and assistance as appropriate.</li>
<li><strong>Ask the employee for his or her viewpoints.</strong> The last thing you want is a one-sided conversation. Slow the pace of the conversation, observe the employee’s reactions to your comments, and ask for feedback and suggestions for solving the problem. You may learn new information about what may have caused the problem, and the employee could offer even better solutions than you thought possible. Throughout the conversation, look for areas of consensus and acknowledge the employee’s feelings and concerns. That shows respect.</li>
<li><strong>End the conversation on a positive note with an action plan.</strong> Thank the employee for working with you through the difficult discussion. Acknowledge that it was a tough conversation and express appreciation for the employee’s professionalism as you both work towards a better outcome. Develop a going-forward action plan to solve the problem. “Tom, this was a hard talk, and I know it wasn’t easy for you. You provided some good ideas for fixing the issue, and I appreciate your professionalism. You can do this, and I am here to help you win.”</li>
<li><strong>Close the loop and follow up.</strong> Give the employee a little time to reflect on the discussion, but no more than a day or two. Follow up and ask the employee if they would like to have another discussion to cover any additional information or clarification. Put the agreed-upon action plan in writing, schedule regular status meetings, and recognize progress and improved performance. Taking these steps demonstrates your respect for the employee and desire for them to succeed.</li>
</ol>
<h4>Keep the Conversation Going</h4>
<p>Great managers keep the conversation going to ensure team members are aligned and supporting each other to create a healthy corporate culture and successful company. When problems arise, they have the tough conversations to get things back on track. Handling these discussions well takes courage as well as empathetic listening and communications skills. Pay attention to the signals, develop your communications plan, and you’ll be more confident in tackling your next tough employee communications challenge.</p>
<p>Originally published by <a href="https://corp.thinkhr.com/blog/8-tips-handling-tough-employee-conversations/" target="_blank" rel="noopener">www.thinkhr.com</a></p>
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		<title>Looking Backward to Plan Forward &#124; Seattle Benefit Advisors</title>
		<link>https://gbsbenefitsgroup.com/looking-backward-to-plan-forward-seattle-benefit-advisors/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=looking-backward-to-plan-forward-seattle-benefit-advisors&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=looking-backward-to-plan-forward-seattle-benefit-advisors</link>
					<comments>https://gbsbenefitsgroup.com/looking-backward-to-plan-forward-seattle-benefit-advisors/#respond</comments>
		
		<dc:creator><![CDATA[Chris Wolpert]]></dc:creator>
		<pubDate>Thu, 18 Oct 2018 20:03:55 +0000</pubDate>
				<category><![CDATA[Employees]]></category>
		<category><![CDATA[Employer]]></category>
		<category><![CDATA[Healthcare]]></category>
		<category><![CDATA[Open Enrollment]]></category>
		<category><![CDATA[Benefit Advisors]]></category>
		<category><![CDATA[Employee Benefits]]></category>
		<category><![CDATA[Seattle]]></category>
		<category><![CDATA[Tacoma]]></category>
		<guid isPermaLink="false">http://gbsbenefitsgroup.com/?p=6563</guid>

					<description><![CDATA[We have entered Open Enrollment season and that means you and everyone in your office are probably reading through enrollment guides and trying to decipher it all. As you begin your research into which plan to choose or even how much to contribute to your Health Savings Account (HSA), consider evaluating how you used your [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>We have entered Open Enrollment season and that means you and everyone in your office are probably reading through enrollment guides and trying to decipher it all. As you begin your research into which plan to choose or even how much to contribute to your Health Savings Account (HSA), consider evaluating how you used your health plan last year. Looking backward can actually help you plan forward and make the most of your health care dollars for the coming year.</p>
<p>To learn more, watch this short video!</p>
<p><iframe src="https://www.youtube.com/embed/mx5n6W3kdq8?controls=0" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen"></iframe></p>
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